Frequently Asked Questions
Everything you need to know about our luxury collections and boutique service.
How do I find my perfect fit?
We offer a comprehensive sizing guide on our website. For personalized assistance, you can visit one of our boutiques for a professional fitting or contact our concierge team for expert advice on different styles and silhouettes.
What is your return policy for intimate apparel?
For hygiene reasons, certain items including hosiery and adhesive products cannot be returned. Other items must be returned in their original condition, unworn, with all tags and hygiene seals intact within 30 days of purchase.
Do you offer international shipping?
Yes, we ship our luxury collections worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my Honey Birdette lingerie?
To preserve the delicate lace, silk, and hardware of your garments, we recommend a cold hand wash using mild detergent. Always air dry in the shade and avoid tumble drying or harsh chemicals.
Is your packaging discreet?
We understand the need for privacy. All online orders are shipped in plain, unbranded outer packaging to ensure your delivery remains confidential until you open it.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer flexible payment options such as Afterpay, Zip, and PayPal for your convenience.